Very disappointing visit considering the last time they lost many of our belongings that were left behind and they couldn’t even locate them the same day we checked out. We left there very disappointed, and sore in more ways than one. We cannot offer any sort of compensation. She just said sorry sounding very rude, but the spas are being repaired.

I spoke to a supervisor at the casino and explained my frustration, as That was the reason we came there in the first place. Ho-Chunk Gaming Madison has awarded multiple million-dollar payouts since it opened as a casino in 2010, including two in June of 2010, one in 2015 and one in. All they had is a stinky gym and a basketball court available. Not only the Sauna was closed but the pool and the hydromassage they claim to have -was nonexistent. The next day we picked up our pass for the wellness Center and went there thinking we were going to go in the sauna. Once we got there we didn’t want to drive back home so we booked a players package and stay the night, with the understanding that we could go to their wellness center- which has a bigger whirlpool and many other amenities.

We booked a room and drove 200 miles to go to the spa and were never told that it was closed for repairs.

Ho chunk casinos